Contact Us

Thank you for visiting Charms Chains Crafts! We value your feedback, inquiries, and suggestions. Our dedicated customer support team is here to assist you with any questions or concerns you may have. Please feel free to reach out to us using the following contact information:

We strive to respond to all inquiries as promptly as possible, usually within Monday-Friday. However, please allow for additional time during weekends and holidays.

How We Can Assist You: Our customer support team is ready to assist you with a variety of matters, including but not limited to:

  • Product inquiries and recommendations
  • Order status updates
  • Shipping and delivery inquiries
  • Returns and exchanges
  • Technical support for our website or online services

Please Note: For specific information regarding our cancellation policy, return policy, or any other policies, we kindly request you to refer to the respective policy pages on our website.

We are committed to providing excellent customer service and ensuring your satisfaction. Your experience with Charms Chains Crafts is important to us, and we appreciate your trust in our brand.

Note: It is recommended to regularly check and update the contact information provided on the page to ensure accuracy.

E-Mail: info@charmschainscraft.com
We'll respond to your email within 24 hours of receiving it, Monday to Friday

Phone: 845-305-0109
Please call us from 9:00 am to 5:00 pm, Monday to Friday, Central Daylight Time